1、 Perspective End-to-end automation:opportunities,challenges and the state of deployment April 2023 Justin van der Lande,Michelle Lam and Hansang(Andy)HeEnd-to-end automation:opportunities,challenges and the state of deployment|i Analysys Mason Limited 2023 Contents Contents 1.Executive summary 1 2.A

2、utomation is critical to ensuring success in the 5G era 4 Key drivers of automation 5 Automation will help CSPs to tackle the complexities of 5G 7 3.What is the state of CSPs closed-loop automation deployments today?8 Who is in charge?8 Level of automation 8 Challenges 10 Financial impact 11 Budget

3、allocation 11 Technology and vendor selection 12 4.Measuring the success of automation 12 KPI categories 12 KPIs for end-to-end automation processes 13 Expected improvement across all lifecycle processes 21 5.Recommendations 21 6.About the authors 23 List of figures Figure 1.1:Job titles of the surv

4、ey respondents,worldwide,2022.2 Figure 1.2:Responsibilities held by the survey respondents,worldwide,2022.2 Figure 2.1:The role of automation in network and service orchestration.5 Figure 2.2:Factors driving CSPs automation initiatives,worldwide,2022.6 Figure 2.3 Top challenges that CSPs are using a

5、utomation to overcome,worldwide,2022.7 Figure 3.1:CSPs current automation levels for their assurance and orchestration processes,worldwide,2022.9 Figure 3.2:CSPs future plans for automation,worldwide,2022.9 Figure 3.3:CSPs main challenges to achieving their automation goals,worldwide,2022.10 Figure

6、3.4:Ranking of network and service lifecycle processes in terms of the financial impact of the deployment of automation solutions,worldwide,2022.11 Figure 3.5:Average budget per automation project,by region,worldwide,2022.12 Figure 4.1:Improvements in the KPIs that CSPs rank as one of their top two