1、2023 3PL Peak Season PlaybookIntroductionTackling Customer Communication and Forecasting for Peak Season ChecklistWorking with Freight Carriers Q&AShoring Up Finances Tip SheetLocking Down Labor InfographicFortifying IT&Systems E-bookAdditional ResourcesAbout ExtensivTable of Contents3471114172123Pe

2、ak shopping season may be another quarter of the year away,but we know that key players in the logistics industryincluding third-party logistics(3PL)warehousescant wait until the last minute to prepare for the upcoming uptick in fulfillment activity and consumer shopping.Make no mistakedespite a glo

3、omy economic outlook this year,peak season is still on.E|Creating the Future of Omnichannel FulfillmentIntroduction33.9%6.1%15.5%4.8%4.5%$990B$1,050B$1,212B$1,270B$1,327B2019202020212022202319.6%According to Insider Intelligence,U.S.holiday season retail sales are expected to grow4.5%YoY(almost iden

4、tical to last years 4.8%growth),bringing total retail spending to$1.328 trillionfor the 2023 holiday season.Thats trillion with a T.Furthermore,retail ecommerce is expected to make up 19.6%of total 2023 holiday sales,making peak season preparations even more critical for 3PLs serving ecommerce brand

5、s.So,the question is,where do you begin with your planning?We hope youll find all the resources you need in this Peak Season Playbook.This year,we decided to try something a little different with our annual Peak Season Playbook by creating a bundle of resourcesincluding a checklist,an infographic,an

6、 e-book,and morecovering all the bases for your peak season preparations.Read on to see what useful tips and tricks we have for forecasting&customer communication,working with freight carriers,shoring up finances,locking down labor,and fortifying IT&systems.Tackling Customer Communications and Forec