数字化赋能中国品牌汽车出海.pdf

1、?-?01010202?0303?AIAI?0404?0505?-?2009?1000?CRM?CRM?务?务?Salesforce?务?Adobe务?Sprinklr务?iSmartConnect?务?iSmart?IM?CRM?iSmartConnect?NLP?愿?100%?务?/?KPI?24?能7?务?Case?Hot(1 mth)Warm(1 3 mth)Hot(3 6 mth)?SSI?SEO/SEM?Modern?digital?channels:?social,?messaging,?chat,?web?a?new?channel?can?be?added?in?two?we

2、eks?Built?for?legally?available?unstructured,?unsolicited?digital?data?from?modern?channels?and?millions?of?sites?including?forums,?blogs,?and?reviews?powered?by?AI?Single-instance?architecture?built?for?a?modern?CXM?databaseAI?An?enterprise-grade?privacy?and?security?layer?GDPR?CCPA?SoV?社?VoCNPSCSA

3、T?KOL?发点?的?的?品牌的构建?/?-?-?94%?94%?社?&?/?/?10?10?7?59%59%务?44%44%?95%95%?73%?73%?*?*?7 7?社?务?APP?E-Commerce?AIAI?CXM?AI?研?VOC?WhatsappTelegramLineAI?愿?FB/Twitter?AI?360?/?/?务?研?/?Customer?/?/?/?/?/?/?/?/?/?/?360?&?/?/?/?/?/?/?/?/?务?/?APP?DMS?务?务?ERP?TMS?/?/?/?Salesforce?务?/?Next Best Action 1:1 Customer Journey?360?THANKS!