1、TECH NAVIGATOR:THE AI-FIRST ORGANIZATIONT H E I N F O S Y S TO PA Z E D I T I O NExternal Document 2023 Infosys LimitedTech Navigator:The AI-first organization|3Executive summary 4Explore the full report 7Introduction 7Building block 1:Reimagining experiences and processes 8Building block 2:AI engin

2、eering excellence 11Building block 3:Responsible AI by design 14Building block 4:The AI operating model 17Infosys Topaz Accelerating AI-first business value for Infosys and our clients 20References 21Contributors 22Authors 22Acknowledgements 22Table of contentsExternal Document 2023 Infosys Limited4

3、|Tech Navigator:The AI-first organizationWe are at the beginning of a major technological era,one dominated by artificial intelligence(AI).Firms that build on their digital and cloud investments with AI will leapfrog those that dont and will dominate industries and professions.This Tech Navigator se

4、ts out to explore what savvy firms need to do to put those investments to work.While they need to be human-centric,as we outlined in last years report,they will need to use AI to augment and amplify human potential,to become more innovative,to unlock efficiencies at scale,to grow faster,and to build

5、 a connected ecosystem.Consumerization of AIGenerative AI is the latest wave in AI advancement.It follows from machine learning and predictive analytics,then deep learning,and now transformer architecture and foundation models.It is described by Stanford as“models trained on broad data,generally usi

6、ng self-supervision at scale,that can be adapted to a wide range of downstream tasks,”and now used in the latest consumer products such as ChatGPT,which is built on OpenAIs GPT-4 large language model(LLM).By leveraging the power of this general purpose AI technology,we are seeing enterprises evolve