1、RXSBC23RPBeauty&CosmeticsRetailXIn partnership with:2023499|July 2023Global beauty Sector report 2023|INtroDuctIoN aND coNteNtS3|RetailX|July 2023 RXSBC23RP 2023 IntroductionThis report examines the beauty&cosmetics sector,the extent to which consumers are shopping online around the world,developmen
2、ts over the last year and the trends that will continue to drive ecommerce forward.Some of the developments are echoed across the retail industry globally while others are specific to different regions or market segments.For instance,it is interesting to see the differences between how products are
3、merchandised in China compared to Europe and the North American market.Also the extent to which mobile is being adopted increasingly as the channel of choice for consumers who shop for beauty&cosmetics online.In this report,the RetailX researchers have combined charts and insight to bring the story
4、of this sector to life.Data is backed up with retail examples to showcase those companies that are investing in digital channels and omnichannel services.Innovations are also highlighted to show potential new directions for the beauty&cosmetics sector.Company profiles also show ways in which retaile
5、rs are engaging with consumers and how leading players are changing the industry.Amorepacific,Charlotte Tilbury,Douglas,LOccitane,LOral and Sephora all feature in these profiles.Ian Jindal,CEO,RetailXRetailers are increasingly turning to ChatGPT and other tools powered by artificial intelligencePage
6、16Company profiles showcase Amorepacific,Charlotte Tilbury,Douglas,LOccitane,LOral and SephoraPage26Ecommerce growth has declined but sales online are higher than pre-pandemic yearsPage08FeaturedRetailX SupergreatRetailXContentsIntroduction 3Figures 4Market context 5Regional variations 8Consumer beh