1、HEALTHCARE REPORT How are US Healthcare Organizations Embracing Intelligent Automation to Enhance Patient Centricity?BlueP“New technologies promise care that is available nearby or at home,support continuous self and autonomous care,and reduce friction costs between supporting stakeholders.These shi

2、fts create an imperative for stakeholders to move toward an ecosystem-based model of care.”MCKINSEY&COMPANY,MCKINSEY&COMPANY,The next wave The next wave of healthcare innovation:The evolution of healthcare innovation:The evolution of ecosystems.of ecosystems.IntroductionThe US healthcare sector face

3、s an unprecedented set of challenges and opportunities that must be addressed in the years ahead.Challenges include an aging population,growing consumerism,changes in regulation,a backlog of elective surgical procedures,and an increase in mental health cases fuelled by the stresses and strains of th

4、e pandemic.All of these put pressure on finances,as well as staff,struggling to cope with additional workloads.On the other hand,there is a huge opportunity to build on the introduction of automated processes necessitated by COVID-19 and vaccinations,which created a reluctance by patients to visit h

5、ealthcare facilities and a growing acceptance of telemedicine.Innovation is on the rise,driven by massive investments in health technology,providing a clear way forward for healthcare executives willing to transform their operations.2|BluePSS&C Blue Prism Healthcare Reportquicker,and free up clinici

6、an time for providing higherquality patient care.We believe that organizations in healthcare and other sectors are evolving into three essential and powerful components:one-third people,one-third systems and one-third digital workforce.To understand how far healthcare organizations have evolved towa