1、TRAVELER SURVEY:PAYMENT AND EXPENSEMay 2023BY BCD TRAVEL RESEARCH&INTELLIGENCESURVIEWABOUT THE SURVEYWith this survey,we sought to explore the topic of payment and expense in business travel.We looked at the payment methods travelers used whilst traveling,the pain points they experienced,and the too

2、ls at their disposal to make their life easier.The results are based on an online survey of 1,349 English speaking business travelers worldwide conducted March 31-April 11,2023.Survey participants at a glance PaymentExpenseFraudSurvey participants at a glanceMaleFemale32%68%Gen X47%Baby Boomers38%Mi

3、llennials15%HOMENORAM69%EMEA18%APAC13%Age/GenderGeographyIndustriesHOME20%Life sciences17%Manufacturing13%Aerospace and Defense8%Information Technology6%Financial services6%Business/ConsultingHOMECompany sizeof business travelers are employed by companies with 10,000 employees or more.75%Business tr

4、avel frequency in 20221-2 trips26%3-6trips33%7-12 trips20%13-24 trips12%25 trips or more10%PaymentPayment methodsFamiliarity with virtual cardsPayment methods:by travel supplierUse of mobile walletsUse of contactless paymentsPayment pain pointsHOMEFamiliarity with virtual cardsNoYes26%74%1%1%2%12%16

5、%26%79%OtherVirtual cardCashadvancePersonalcashCompanypays directlyPersonalcardCorporatecardPayment methodsCorporate cards represent the most frequently used payment method as reported by 8 in 10 travelers.Consumer cards are mentioned by more than a quarter of respondents.Only 1%use virtual cards,de

6、spite 26%being familiar with this payment method.3%18%34%76%Other,e.g.cashadvance,company paysdirectlyPersonal cashPersonal cardCorporate card5%8%20%79%Other,e.g.personal cash,cash advance,virtual cardCompany paysdirectlyPersonal cardCorporate card4%29%41%71%Other,e.g.cashadvancePersonal cashPersona