1、Our Mission in Action2021 Sustainability ReportIntroductionOur People and CultureEnvironmental Health22021 Sustainability ReportA Modern,High-Performing Health SystemResponsible Business PracticesPerformance DataIntroductionA message from our CEO A message from our CSO 2021 sustainability highlights

2、 Our commitmentsAbout UnitedHealth Group Sustainability at UnitedHealth GroupHelping to Build a Modern,High-Performing Health System Advancing health equity Achieving better health outcomesExpanding access to careImproving health care affordabilityEnhancing the health care experienceBuilding healthi

3、er communitiesEnvironmental Health Our path to net-zero operationsLeading systemic change across the health systemMinimizing the use of paper in the consumer and provider experienceDiverting waste from landfillsWater efficiency and reductionOur People and Culture Advancing diversity,equity and inclu

4、sionEmployee health and well-beingDeveloping and growing our talentResponsible Business Practices Corporate governanceCompliance and ethicsSupply chain managementSupplier diversityData privacy and securityResponsible use of artificial intelligence and machine learningPublic policyAppendices Performa

5、nce dataSustainability Accounting Standards Board IndexAbout this reportContents346781216 1922303745515961646566676870757980828488919497 99102108111IntroductionOur People and CultureEnvironmental Health32021 Sustainability ReportA Modern,High-Performing Health SystemResponsible Business PracticesPer

6、formance DataAt UnitedHealth Group,we believe a healthy population is at the very heart of the idea of sustainability in our society.The more than 350,000 people across Optum and UnitedHealthcare are committed to furthering our mission to help people live healthier lives and to help make the health