1、THEIRF.ORGTHE IRF 2023 TRENDS REPORTTHE IRF 2023 TRENDS REPORT2 IRF|Incentive Research FoundationAs we enter 2023,COVID concerns have subsided,while workforce issues take on increased urgency.The workforce continues to be impacted by the Great Resignation,remote work,and labor shortages.Given one of
2、 the most challenging labor markets in history,incentives are an increasingly critical business strategy to help organizations attract,retain,and build culture across in-office and remote workers,as well as strengthen channel partnerships.These high expectations are accompanied by several significan
3、t challenges this year.Inflation,uncertainty,recession fears,supply chain issues,service levels,and limited inventory are some of the major barriers to successful implementation of incentive programs.As one incentive professional put it,“the rising cost of everything”is at odds with the ability to d
4、eliver the desired experience and outcomes within budget.Expanded Role of Incentives ProfessionalsIncentive,recognition,and reward programs will be expected to have broader reach and deeper impact.The new decentralized workforce comes with new expectations,new drivers of performance,and new consider
5、ations for the structure and delivery of engagement programs to inspire employee performance and loyalty.A third-party provider commented,“More stakeholders are also jumping in to ensure incentives are not just driving sales but are a retention tool as well.HR is playing a bigger role in decisions.”
6、The IRFs The Role of Incentives In Todays Decentralized Workforce reported that culture is key.Incentives professionals play an important role in providing channels of communication,offering experiential,face-to-face rewards,and providing frequent manager and peer recognition.Their job now also enco