1、1100 Island Drive,Suite 101,Redwood City,CA 90465 +1 650.817.7240 11100 Island Drive,Suite 101,Redwood City,CA 90465 +1 650.817.7240 2ContentsIntroduction A Paradigm Shift:From Talent Management to People Success Critical Components of a Pulse Program5 Steps to Establishing Your Pulse Program Step 1

2、:Align Your Pulse Program to the BusinessStep 2:Transform Roles and Responsibilities Step 3:Interpret Results with ConfidenceStep 4:Coach Leaders and Managers on High-Quality ConversationsStep 5:Keep the Momentum Alive Throughout the YearPulse Program Checklist From Pulses to People Success 03072426

3、1100 Island Drive,Suite 101,Redwood City,CA 90465 +1 650.817.7240 3Surveys can also reveal important insight into how employee engagement impacts business outcomes and what the path to improvement might look like.Yet despite this valuable insight and the implied commitment to respond many organizati

4、ons fail to take effective action on the results.There is a significant opportunity to use these results to improve employee engagement and retention,and in turn,key business outcomes like productivity,customer satisfaction,and revenue growth.Unfortunately,the gap between an organizations understand

5、ing of employee engagement and its ability to take effective action has been significant.The annual employee engagement survey is too often cumbersome and disconnected from the business.It doesnt foster urgency on the part of leaders and managers.A different approach can help your organization take

6、more effective action,sooner,and turn your employee engagement survey into a powerful force for consistent,positive change.This guide is designed to give you a more insightful and actionable approach to employee engagement.It provides a framework for designing and implementing pulse programs at your