1、2021 Trends Report|Industry Insights|1INDUSTRY INSIGHTSTRENDS REPORT2021 2021 Trends Report|Industry Insights|2As an industry innovator,First Advantage processes millions of background screens each year.In 2020 alone,we completed more than 75 million searches on 18 million individuals on behalf of o

2、ur global customers.But the story doesnt end there.For the past three years,weve taken aggregate data and cross-referenced it against our annual customer survey responses to deliver a multi-part report that captures current trends in the background screening industry.This installment,2021 Trends Rep

3、ort:Industry Insights,is fascinating for the story it tells and for the way it delivers key insights our customers can benchmark against.The global health crisis prompted some significant changes in how our clients approach background screening.The trends we identified from the 2020 searches paint a

4、 picture of those changes and show us where the industry is headed as it relates to analytics,risk management,drug screening and global searches.We hope the trends contained in our 2021 Trends Report:Industry Insights add value and provide the actionable insights needed to shape your background scre

5、ening program now and in the future.2021 Trends Report|Industry Insights|3Top 2020 TrendsThe 2020 trends tell us organizations took an active role in managing their processes in response to the hiring changes that resulted from COVID-19.Businesses adjusted what they ordered,what needed to be reviewe

6、d and what eligibility requirements they would accept to move quickly and get people working fast.As we emerge from these hiring conditions,businesses should review what worked and what didntand adjust their programs accordingly.2020 Average Criminal Returned Record RateTransportation and Trucking,F