1、TABLE OF CONTENTS030405070608IntroductionIncorporate Warranty and Service Data to Drive Meaningful Business TransformationLeverage Key Data to Develop Profitable and In-Demand Service OfferingsEncourage Service Best practices Among Your Network of ProvidersSupercharge the Claims ProcessDeliver Excep

2、tional Customer ExperiencesINTRODUCTIONMake Your Warranty Business More Strategic With A Little Help From AI3Until recently,warranty offerings and service plans were(pardon our French)a little boring.Insurance companies and third party warranty businesses created plans based on probability,offered t

3、hose static plans to consumers and businesses,and waited for the claims to come in.Today,warranty is coming into the spotlight as a strategic business tool.The data generated from these products can be mined to create offerings that resonate with buyers and maximize profits.But to create this transf

4、ormation from afterthought to innovation enabler,companies need to extract and analyze that data.Heres why.That valuable data holds the key to:Understanding consumer demand and behavior Creating service plans that resonate with buyers and mitigate risk Transitioning to a more agile business with low

5、er operating costsThe problem:That valuable data-the gold mine of insights-has been ignored.But its not your fault.Historically,this data such as free text,service notes and anything else that lives outside a database(or even in siloed databases)has been too difficult to mine and analyze.Today,its m

6、uch easier and cost-effective to leverage AI for quick results.Heres how the addition of AI can benefit your warranty offerings:Bring digital transformation to the entire business Use data to create more profitable service and warranty offerings Speed up processing times with a higher degree of accu