1、Officevibe by GSoft5 common emotion-triggering situations at work with expert tips to keep your coolHow to manage your emotions at workOfficevibe|How to manage your emotions at work2/18Hello managers!Hello managers!Hello managers!Welcome to our guide to managing emotions at work.We worked with our i

2、nternal coaches to collect the best tips and tricks to help people keep their cool in even the trickiest workplace situations.Every manager has to deal with difficult conversations,heightened emotions,and situations that can trigger a reaction you later wish you had managed differently.Youre only hu

3、man,but the good news is you can im-prove by putting the techniques in this guide into prac-tice.When you put in the work the results youll see will include better relationships,more meaningful conversa-tions,and a more enjoyable work day.*Print out the tool so you can participate in the practice se

4、ssions,or do it directly on your computer.Officevibe|How to manage your emotions at workGet tips to handle the following emotions and situations:1.When poor employee performance triggers anger2.How to be less defensive when receiving negative feedback 3.Get past insecurity as a manager so you can le

5、ad with confidence4.Manage up when you arent getting what you need from your boss 5.Handle a negative or toxic employee on your teamOfficevibe|How to manage your emotions at work 4/18Step 1-Reflect:Ask yourself honestly,what needs lie underneath your anger?Anger arises when something that matters to

6、 us is hurt.Often,the ego.For a mana-ger,this could mean a desire to succeed and have a performing team.Instead of getting angry,see this as an opportunity to help develop a team member,a great sign of a true and successful leader.Step 2-Dont assume:Get curious and empathetic to find out what circum