1、 Managing Risks and Optimizing the Value of AI,GenAI&Agentic AISponsored by OpenText Independently conducted by Ponemon Institute LLCMarch 2026 Ponemon Institute Research Report Page 1 Managing Risks and Optimizing the Value of AI,GenAI&Agentic AI Sponsored by OpenText March 2026 The purpose of this

2、 research is to gain insight into how organizations are safeguarding their organizations from risks created by AI,GenAI and Agentic AI while still being able to benefit from their use.As shown in this research,organizations believe AI governance is important to realizing AIs value for security and b

3、usiness purposes.AI governance is the process of creating policies,assigning decision rights and ensuring organizational accountability for risks and investment decisions in the application and use of AI technologies.AIs value is dependent upon good governance,non-human identity management and expla

4、inability.Respondents were asked to rate their organizations focus on governance of AI systems from 1=low focus to 10=very high focus.As shown in Figure 1,53 percent of respondents say their organizations are highly or very highly focused on governance(7+responses on the 10-point scale).Non-human id

5、entity management(NHIM)is the process of discovering,securing and managing digital credentials for applications,machines and automated processes that lack a human operator.This practice is considered crucial for cybersecurity because the number of these identities is growing rapidly and they are oft

6、en overlooked,creating significant security vulnerabilities.Respondents were asked to rate the priority of managing non-human identities on a scale from 1=low priority to very high priority.Fifty-one percent of respondents say it is a high or very high priority(7+responses on a 10-point scale).Expla