汇丰银行与亚马逊云科技：变革运营智能.pdf

1、 2025,Amazon Web Services,Inc.or its affiliates.All rights reserved.2025,Amazon Web Services,Inc.or its affiliates.All rights reserved.S P S 3 2 9HSBC&AWS:Transforming Operational IntelligenceJames FisherHead of CTO AI EnablementHSBCBrian Simpson-AdkinsPrincipal Technical Account ManagerAmazon Web S

2、ervices 2025,Amazon Web Services,Inc.or its affiliates.All rights reserved.AgendaThe challenge of modern IT OperationsUsing LLMs to reduce the noiseHSBC Moving from reactive to proactive,stopping change failure before it occursConsiderations for connecting models to operational data 2025,Amazon Web

3、Services,Inc.or its affiliates.All rights reserved.2025,Amazon Web Services,Inc.or its affiliates.All rights reserved.The challenge of modern IT operations 2025,Amazon Web Services,Inc.or its affiliates.All rights reserved.Operational data is fragmentedAmazon Web ServicesSaaS ProvidersOther Cloud Pr

4、ovidersF5 Load BalancerPayments ApplicationData DogService NowPaging SoftwareOn-Premise Data CentreMultiple Specialists required during problem triage 2025,Amazon Web Services,Inc.or its affiliates.All rights reserved.Worldwide IT spending is expected to total$6.08 trillion in 2026,an increase of 9.

5、8%from 2025.Increase in customers using generative AI in development Release velocity will increaseTens of thousands of customers are using Amazon Bedrock on a recurring basis,a 400%growth this yearGartner Press Release,Gartner Forecasts Worldwide IT Spending to Grow 9.8%in 2026,Exceeding$6 Trillion

6、 For the First Time,October 22,2025.GARTNER is a registered trademark and service mark of Gartner,Inc.and/or its affiliates in the U.S.and internationally and is used herein with permission.All rights reserved.2025,Amazon Web Services,Inc.or its affiliates.All rights reserved.2025,Amazon Web Service