Heidi Health 如何利用 GenAI 变革全球医疗保健行业.pdf

1、 2025,Amazon Web Services,Inc.or its affiliates.All rights reserved.2025,Amazon Web Services,Inc.or its affiliates.All rights reserved.2025,Amazon Web Services,Inc.or its affiliates.All rights reserved.Yu LiuOcha CakramurtiHow Heidi Health is leveraging GenAI to transform the global healthcare indus

2、tryS T P 1 0 7What Heidi LearntScaling Generative AI in Real-World HealthcarePresenter:Ocha CakramurtiSenior Software Engineer(Engineering Platform)Agenda02030405Heidis journeyWelcome to the new reality of care01Building confidence in AIScaling AI in healthcare globallyLessons for healthcare AI01Who

3、 is Heidi?At Heidi We want clinicians to enjoy what they do,without the hassle of adminOur missionTo double the worlds healthcare capacityIntroductionHow Heidi works01From EdTech to HealthTech to HeidiIntroductionStarted in 2021Started in 2021Pivot to HealthcarePivot to HealthcareLanding on HeidiLan

4、ding on Heidi202120232022Inspired by early transformer models and their application in healthcare,we launched Oscer in the MedEd spaceTransitioned from MedEd into healthcare,creating a care platform to support clinicians and enhance patient careLanded on Heidi-an ambient AI scribe that eases documen

5、tation burden,giving clinicians time back to focus on their patientsToday,Heidi is the most used AI scribe globallyIntroduction370K+Clinicians using Heidi globally10M+Clinician consults per month76%Enterprise activation&retention 75M+Hours of time returned to cliniciansAchieved adoption at scaleAchi

6、eved adoption at scale#1 AI scribe by adoption1 in 2 GPs use Heidi1 in 3 GPs use Heidi2 million sessions p.m1 of 2 NZ Govt.backed scribesEstablished as a market leaderEstablished as a market leaderBacked by world class investorsWho am I?IntroductionBuilding confidence in AIBuildi