塔塔咨询服务（TCS）：2026高等教育研究：数字化就绪度与学生体验关键洞察报告（英文版）（35页）.pdf

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1、TCS higher education study:Digital readinessand student experienceKey findings reportForewordA new era beckons for higher educationSurvey overviewInstitutional health checkKey insightsBiggest challenges in higher education:financial and fundraising resourcesTechnologys impact on adaptability and inn

2、ovationHurdles in adopting new technologiesWhere universities are thrivingContents030505060708091011The state of the student experiencePriorities for 2026-2028Charting the future:Strategic imperatives for higher educationInsights by countryTop drivers of growthMaturity of digital proficiencyKey stud

3、ent digital touchpointsHow digital are student services?Digital pain pointsInvesting in a better student experience19202122232526282930Conclusion:Higher education at critical inflection point32Methodology33ForewordThe higher education sector stands at a pivotal moment.As revealed in this new TCS stu

4、dy,universities and institutions worldwide are navigating a landscape marked by geo-political changes that affect enrollments,evolving student expectations,and greater focus on skills.Yet,what emerges most clearly from our research is a spirit of optimism and resilience,a belief that the future is b

5、right for those who embrace digital transformation and AI as strategic imperatives.Today,more than ever,adaptability is the currency of success.Institutions that invest in AI and digital technologies are not only enhancing operational efficiency but are fundamentally reimagining the student experien

6、ce.Our findings show that nearly 80%of university leaders are optimistic about future growth and sustainability,with digital transformation now recognized as a core enabler of innovation and institutional strategy.Ankur MathurVP and Global Head,Education Unit,TCS Universities that harness AI and adv